•    Aspire reserves the right to change a course at its discretion and has the right to replace advertised instructors or amend the program where unavoidable.

• Customers should setup a GoCardless account for direct debits. Failure to make payment may result in cancellations of all future lessons.

• Direct debits are calculated by: price per lesson X no. 50 weeks divided by 12 months.

*Please note that Aug-Dec 2025 direct debit amount will be slightly higher to include the last two weeks of July

• Lessons will run 50 weeks of the year including school holidays and bank holidays

• Direct debits are collected on or around the 15th of each month.

• At least 1 months’ notice will be given for any price changes.

• A £5 fee will be applied to all failed direct debit payment recharges.

• Certificates and badges are available for purchase at reception for £2.50 each.

• To cancel swimming lessons, this should be done via an email to Swimschool  giving at least 2 weeks’ notice and we will calculate if any monies are owed.

• Courses are non-refundable under any circumstances once the booking has been made.

• No refund will be given for unforeseen circumstances beyond Aspires control i.e. weather, structural damage.

• No credit, refund or make up lesson will be given for missed lessons, this includes religious holidays and sickness.

• Your child’s lesson could be cancelled if 3 or more consecutive lessons are missed without informing us.

• Once a child is ready to move to the next stage, the teacher will inform the admin team who will contact you with available spaces.

• Parents are responsible for the supervision of children in the changing area and please do not reserve changing cubicles.

• Please ensure all swimmers have a pre-swim shower and ideally wear a swimming hat.

• No outdoor shoes are to be worn on poolside.

• Customers are encouraged to use lockers where available, please speak to reception for a locker band

• Aspire requests that all communication is directed to us via the Swimschool email address or via the client portal.

• By making payment you are agreeing that you have read, understood, and accepted our terms and conditions.

• Where members are eligible to receive a discount, you will need to provide your Membership ID number and explain that the swimmer is a member.
  • Should you fail to let us know or provide the ID number you will be charged the full price and will not be eligible for a refund of the difference.

• Aspire is a Swim England approved training centre and offer’s level 1 and level 2 swimming teacher courses. When these courses run, candidates will be expected to assist our teachers for a Level 1 and teach lessons for their Level 2.
  • All candidates will be under the supervision of the course instructor and our swimming teachers.

• Customers must register their vehicle with Parking Eye using the terminal in the centre or by scanning the QR code to receive up to 4 hours free parking.

Swimming Lessons